From evolving your learning experience and student engagement, to academic research and business-as-usual tasks, in today’s digital age, technology plays a crucial role in the success of your institution.
With the increasing demands on your IT teams and systems, it can be challenging to keep up with the necessary speed of digital transformation.
Here at LearningMate, we understand the unique challenges facing UK universities and provide effective customised solutions to meet those needs using our Managed Services.
Our dedicated and experienced team can work with you to manage, maintain and improve your IT infrastructure by bringing in a team of experts to design, build and deploy the solutions you need, allowing your in-house team to focus on other important projects.
Using our 4 C’s model, we can help you reach your digital transformation targets sooner, ensuring that your students and staff have access to the technology they need to succeed.
Our consultative service provides you with a means to challenge your strategic and tactical intent. Supporting your ambitions, we give you the confidence to make critical decisions and execute your plans effectively.
As an extension of your team, we bring a collaborative approach to our way of working. Whether that’s brainstorming together to scope, design, and deliver new and exciting solutions through application development or coming together to resolve a technical challenge, we’re here to share our wealth of knowledge with you.
Let’s set the scene. You are in the process of planning big changes in how you deliver teaching and learning to meet student expectations in the higher education market and to address the mushrooming demand for online learning. Some of you are already making these changes for a number of reasons – driven by legacy technology, the need to improve remote learning, or the need to increase accessibility to online materials for students.
Here at LearningMate, we’re experts in the field of online teaching and learning. We’re at the forefront of these advancements and are already supporting our clients to transform how they present their content and use their platforms for better learning experiences.
Whether it’s managing ticket requests, migrating a website or supporting core upgrades, we become a seamless extension of your business. We combine an on-ground account management team in the UK, with our skilled resources in India and the US. This enables you to scale in a timely and cost effective way.
Our Managed Services can help you:
- Tick off tasks from your digital strategy to-do list.
- Reduce recruitment costs by eliminating the need to hire, train and retain dedicated IT staff.
- Access specialised expertise you may not have in-house.
- Improve service delivery with a brand new team working on high-demand and priority projects.
- Scale your IT services up or down as needed, depending on your evolving needs.
- Increase your flexibility when it comes to delivering and managing your IT services.
- Free up university staff and resources to focus on their core mission of educating students, and research, instead of dealing with IT issues.
- Provide specialised cyber security expertise and resources, helping your IT systems to stay safe and secure.
Take a look below at how we’ve already supported UK institutions with our Managed Services offering:
LearningMate supported the IT team at Durham University with content migration to a new WordPress platform and assisted with training for a new Blackboard virtual learning environment. With these labour intensive projects taken care of, the in-house team was able to get on with major strategic projects.
Russell Group institution
LearningMate has also assisted another Russell Group institution with a feasibility study for the migration of a student aid module from Banner 8 to Banner 9. We provided a gap analysis and feature mapping to make recommendations of process changes, as well as a roadmap of customisation requirements.